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Start your Barclays Bank PPI claim

You could be owed £1,000s in PPI compensation if you ever had a Loan, Mortgage or Overdraft with Barclays Bank

Start your Barclays Bank PPI claim below:

Start claim - step 1

Step 1

To start your Barclays Bank PPI claim, enter your details above

Start claim - step 2

Step 2

We will contact you to gather more information about your Barclays Bank PPI claim

Start claim - step 3

Step 3

We will send pre-filled forms for you to sign & return to us

Start claim - step 4

Step 4

Sit back & relax while we process your Barclays Bank PPI claim


What is Barclays Bank PPI?

Barclays Bank payment protection insurance (PPI), also known as loan repayment insurance, credit insurance or credit protection insurance was designed so that the borrower could make repayments to Barclays Bank if they were unable to earn income to service the debt. This shouldn't be confused with income protection insurance which is not usually attached to a debt. PPI was widely sold by Barclays Bank as an add-on to the loan or an overdraft product.

Barclays Bank PPI usually covered payments for a minimum of 12 months, this gave the borrower enough time to find alternative means of making repayments such as going back to work.

How was Barclays Bank PPI mis-sold?

Some Barclays Bank PPI policies were sold without the consumer even aware that PPI was added onto their loan. Some consumers claim that Barclays Bank informed them that their application for a loan, credit card or mortgage would be declined if they didn't take out Barclays Bank payment protection insurance. In some cases this led to fear of losing a loan and the borrower would accept the Barclays Bank PPI even though they may not of even needed it.

Have you been mis-sold PPI by Barclays Bank?

Barclays Bank may have mis-sold you PPI if any of the below statements are relevant to you at the point of sale:

  • When you were sold your PPI policy by Barclays Bank, were you unemployed, self-employed or retired?
    • If you were unemployed, self-employed or retired when Barclays Bank sold you your PPI policy, you would not have been covered and therefore the Barclays Bank PPI policy would have been of no benefit to you.
  • Were you older than the upper age limit for your Barclays Bank PPI policy?
    • If Barclays Bank had an upper age limit on the PPI policy and you were above this set age, you would not have been covered.
  • Were you led to believe that the Barclays Bank PPI policy was compulsory to your finance agreement?
    • If a PPI policy was required for the finance agreement, Barclays Bank should have made you aware that you had the right to shop around OR if you had pre-existing cover elsewhere, Barclays Bank should not have sold you another PPI policy.
  • Did you have a pre-existing medical condition at time you were sold your PPI policy by Barclays Bank?
    • If you were ever unable to work throughout the term of your Barclays Bank PPI policy due to the pre-existing medical condition, you would not have been covered by the Barclays Bank PPI policy.
  • Did Barclays Bank make you aware that part of your PPI premiums may have been paid as commission?
    • The Plevin ruling means that if over 50% of your PPI premiums were paid in commission to Barclays Bank, you were mis-sold and are due a PPI refund.
  • Did Barclays Bank make you aware about cancelling your PPI policy?
    • You should have been made aware by Barclays Bank that you had the right to cancel your PPI policy within the cooling off period.
  • Did Barclays Bank make you aware of any exclusions or circumstances in which you would not be eligible to make a claim?
    • If you weren’t told by Barclays Bank about the exclusions, or circumstances in which you couldn’t claim, you may have been mis-sold your Barclays Bank PPI policy.
  • Did Barclays Bank enquire if you had PPI cover elsewhere that would of covered repayments?
    • Barclays Bank should have asked if you had pre-existing PPI cover elsewhere as this would have been sufficient.
  • Did you feel pressured into purchasing the Barclays Bank PPI policy?
    • A simple assessment of your personal circumstances to determine if PPI was of any benefit to you should have been carried out by Barclays Bank, with no pressure or hard selling.
  • Was the term of your Barclays Bank PPI cover shorter than the term of the finance agreement AND did Barclays Bank not explain that there would be a period of no PPI cover towards the end of your finance agreement?
    • If Barclays Bank did not explain that you would be unprotected for any period of time throughout the finance agreement, you have been mis-sold your Barclays Bank PPI policy.
  • Were you aware that Barclays Bank had added PPI to your agreement?
    • If you were not aware PPI had been added to your agreement by Barclays Bank, it may have been added without your consent or it may have been opt-out box which was not obvious.
  • Was the total cost of the Barclays Bank PPI policy clearly explained to you at the point of sale?
    • Barclays Bank should have explained every aspect of any costs relating to your PPI agreement. Failure to do so would be considered a big mis-selling factor.

What could you be owed from Barclays Bank?

If you have a successful PPI complaint against Barclays Bank upheld, you would be entitled to a full refund PPI paid to Barclays Bank, a full refund of any interest charged on the PPI by Barclays Bank and a compensation interest of 8% per annum on both of those combined.


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My Claim Solved Ltd is regulated by the Claims Management Regulator in respect of Claims Management Activities; its registration is recorded on the website www.claimsregulation.gov.uk. Authorisation Number: CRM 29233

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